Terms of Service

The aiSocial website is operated by Qudrah Information Technology Co. (شركة قدرة لتقنية المعلومات شركة شخص واحد), Unified National Number 7025825725, Riyadh, Saudi Arabia. Contact grow@aisocial.me or +966 57 380 7247. These terms explain use of the website and the general framework for our services.

Our three areas of work are Digital Experience, Investor Relations and AI Solutions. Browsing, requesting information or sending an enquiry does not itself purchase a service, establish a delivery deadline or accept a project proposal. A paid engagement requires an expressly agreed proposal, order or service agreement.

Before an order is accepted, the relevant proposal or agreement must identify the service scope, deliverables, price and any applicable VAT, payment stages, delivery arrangements, customer responsibilities, and cancellation or renewal terms. Any price, promotion or demonstration must be read with its stated conditions; a personalised proposal is not binding until accepted through the agreed process.

An agreed service contract governs project-specific matters to the extent legally permitted. It cannot override mandatory Saudi consumer or personal-data protections. These website terms do not change an existing signed agreement retrospectively.

Project milestones, revision rounds, acceptance criteria, ongoing support and service levels are those expressly agreed in writing. Requests outside the scope must be evaluated and agreed as changes, including any impact on cost or timing. We do not promise a universal delivery time for every service.

Clients must supply materials, lawful access and decisions needed for the agreed work. Any resulting dependency or delay should be communicated and a revised schedule agreed where appropriate. A dependency does not remove rights or remedies that applicable law gives you.

Payment methods, invoice due dates, milestone billing and any subscription renewal arrangements are specified in the accepted order or agreement. We do not assume automatic renewal merely because a service is recurring. Any renewal, cancellation deadline or payment authorisation must be disclosed and agreed in advance.

Cancellation requests, incomplete work, service defects and duplicate payments are handled under the Refund Policy, the applicable contract and mandatory law. No general statement in these terms removes a statutory cancellation, refund or compensation right.

The website's content, design, code, logos and other protected materials belong to their respective rights holders. Viewing the site does not grant a licence to copy, redistribute or commercially exploit them beyond what law permits. Client and initiative marks are not claims of government endorsement.

Ownership or licences for commissioned deliverables, source files, reusable components, stock assets and third-party software must be set out in the project agreement. Client-supplied materials must be used with the necessary permissions; third-party licence conditions continue to apply. No project-specific intellectual-property assignment is created merely by these website terms.

Website product visuals, chat examples and charts may be illustrative demonstrations, not live market data or verified performance evidence. AI-generated output can be incomplete or inaccurate and requires appropriate human review. An AI assistant is not a substitute for professional legal, financial or investment advice.

For investor relations, ESG and annual-report work, final disclosures and financial information require approval by the responsible organisation and any required professional or regulatory review. Revenue, conversion, rankings or inclusion in an AI search answer are not guaranteed unless a specific lawful commitment is expressly agreed.

Do not misuse the website, attempt unauthorised access, introduce malicious code, impersonate someone, or submit unlawful material or information you are not authorised to disclose. Protect any account credentials and report suspected unauthorised use.

Links to third-party sites, WhatsApp and social platforms are provided for convenience. Their terms and availability are governed by the relevant providers. Any third-party dependency material to a commissioned service must be considered in the agreed scope; this clause does not excuse our own legal responsibilities.

Website enquiries and related personal data are explained in the Privacy Policy. Sending a request does not subscribe you to unrelated marketing. Where client work involves personal data, the parties must determine controller and processor roles, instructions, safeguards and lawful transfer arrangements in the appropriate agreement.

We aim to maintain a reliable website, but uninterrupted availability and error-free content cannot be guaranteed. Any warranty, allocation of risk or limitation of liability for paid work must be expressly agreed and lawful. These terms do not impose a blanket exclusion of liability or remove remedies for conduct or losses that cannot legally be excluded.

Saudi Arabian law applies to these website terms to the extent applicable. Contact grow@aisocial.me to raise a service issue and include the order or invoice reference where available. We seek to resolve issues directly, without limiting your right to use the competent authority or court or any non-waivable rights in another applicable jurisdiction.

English and Arabic versions are provided for accessibility. A discrepancy must be resolved consistently with mandatory law and any expressly agreed controlling-language provision; a translation does not reduce your statutory rights. Changes are identified by the update date and apply prospectively, not as a unilateral amendment of a signed project agreement.